1. Introduction
This Privacy Policy explains how Loanexpress collects, uses, and protects your personal data when you interact with our website (www.loan-express.co.uk) and services as a credit intermediary. We are committed to respecting your privacy and protecting your information in accordance with the UK GDPR and applicable laws.
2. Data Collected
- Identity data: name, date of birth.
- Contact data: email address, phone number, postal address.
- Financial data: income, expenses, outstanding loans.
- Browsing data: IP address, cookies, browsing history on the site.
- Contractual data: information related to loan requests and signed contracts.
3. Purposes of Data Processing
- Analyzing your credit needs and connecting you with financial partners.
- Administrative management and monitoring of your file.
- Compliance with our legal and regulatory obligations.
- Improving our services and optimising user experience.
- Sending marketing communications, only with your prior consent.
4. Legal Basis
Contract performance: processing necessary to analyse and handle your loan requests.
Legal obligations: compliance with applicable UK regulatory requirements.
Consent: for sending marketing communications and using non‑essential cookies.
5. Data Recipients
- Financial partners: for analysing your loan applications.
- Technical subcontractors: hosting, maintenance, analytics tools.
- Public authorities: when required by law.
6. Retention
Loan request data: 5 years after contract termination.
Commercial data: 3 years from last contact or consent.
Cookies: as specified in our Cookie Policy.
7. Your Rights
- Right of access
- Right of rectification
- Right of erasure
- Right to restriction
- Right to object
- Right to data portability
To exercise these rights, contact us:
Email: Contact@loanexpress.co.uk
Postal address: 84 Wood Ln, London W12 0BZ, United Kingdom
President: James Whitmore
You may also file a complaint with the Information Commissioner’s Office (ICO) in the UK.
8. Security
We implement strict technical and organisational measures to guarantee the security and confidentiality of your data against unauthorised access, loss, or alteration.
9. Cookies
Our site uses cookies to improve your experience. For more information, see our Cookie Policy.
10. Policy Changes
This Policy may be updated to reflect legislative changes or our practices. Please review this page regularly.
11. Contact
Email: Contact@loanexpress.co.uk
Postal address: 84 Wood Ln, London W12 0BZ, United Kingdom
President: James Whitmore